Return Policy

At MumBalanceAndFit, we want you to love your purchase. If you’re not completely satisfied with your order, we offer a 60-day return policy to ensure you’re happy with your items.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Eligibility for Returns

• Returns must be initiated within 60 days of the purchase date.
• The item must be unused, in its original condition, and in the original packaging.
• Certain products such as customized or personalized items are not eligible for return unless they are defective or damaged upon arrival.

How to Return

• Contact Us at mumbalanceandfit@gmail.com to request a return authorization.
• Provide your order number and the reason for the return.
• Our customer service team will provide you with further instructions on how to proceed.

Return Shipping

• Customers are responsible for return shipping fees.
• We recommend using a trackable shipping service to ensure the safe return of your items.

Refunds & Exchanges

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
• If your return is approved, we will issue a refund to the original payment method within 5-7 business days.
• Exchanges are available for defective or damaged items. If you’d like to exchange an item, please contact us for assistance.

Damaged or Defective Items

• If your item arrives damaged or defective, please contact us within 7 days of receiving your order to arrange a return or exchange. We’ll ensure that the problem is resolved promptly.

Thank you for shopping with MumBalanceAndFit!

If you have any questions or concerns, feel free to reach out to us at mumbalanceandfit@gmail.com